FAQ

Knowledge base & FAQ

About FAQ

Your questions regarding your website, emails, backups or DNS? Our self-service guides help you to solve your issues directly. Search below by keyword. Your question is not listed here? Please contact us via a ticket — we will be happy to help you!

All Email Staging Website Terminology FTP MySQL + phpMyAdmin

FAQ

Domain Transfer Fees

Trustee Service

Quarantine Period

Internationalized Domain Names (IDN)

Which ports for sending emails?

Which ports for receiving emails?

Testing Your Email Delivery with Mail-Tester.com

Testing Your Email Account or Forwarder? Here's How!

How to Create Email Accounts in Site Tools?

How do I access my webmail?

How to Change Your Email Account Password

How does the Spam Protection system work?

How to Delete Email Accounts in Site Tools?